If you are not 100% satisfied with one of our Cheecam Luxe Edition purchased directly from Cheecam's website you may request a full refund within 30 days past your wedding date.
We require proof of purchase to honor a refund or exchange such as your order # and confirmation email.
To protect all our customers and make sure that we handle every refund with reasonable fairness, we cannot accept a refund(even within 30 days of purchase) in certain situations, including:
- Products damaged by misuse, abuse, improper care or negligence, or accidents (including pet damage)
- Products lost or damaged due to misplacement or reckless care
- Film photos that do not turn out as expected due to fault use, improper handling, and lack of flash
To initiate a refund, please contact us at email@example.com with your order number and reason for return.
Once your refund request is received, we will also notify you of the approval or rejection of your refund.
If your refund is approved, we will process the refund to your original method of payment.
If you have any questions or concerns about our refund policy, please contact us at firstname.lastname@example.org.